Terms of Service – Manaash, LTD

Effective Date: January 2024
Company: Manaash, LTD
Website: manaashltd.com

These Terms of Service (“Terms”) govern your use of services provided by Manaash, LTD (“we”, “our”, or “us”). By engaging with our services, you (“Client” or “you”) agree to these Terms in full.

1. Services Provided

Manaash, LTD offers professional software development, IT consulting, UI/UX design, digital transformation, and related technical services. Services may be delivered through fixed-price projects, hourly engagements, or ongoing retainers, as agreed upon in writing before work commences.

2. Client Responsibilities

The client agrees to:

Provide accurate, complete, and timely information necessary for successful service delivery.
Respond to communication and feedback requests in a timely manner.
Review deliverables and approve or request revisions promptly.
Make all agreed-upon payments according to the invoicing and payment schedule.

3. Payments and Billing

All payments must be made in advance unless otherwise agreed in writing. Accepted payment methods are listed on our website.
Clients will receive a digital invoice and receipt upon payment.
A custom billing descriptor (e.g., Manaash, LTD) will appear on your statement.

Failure to pay on time may result in project delays or service suspension.

4. Refund Policy

All payments made to Manaash, LTD are final and non-refundable.

By making a payment, the client acknowledges and agrees that:

No refunds will be issued for any reason, including but not limited to dissatisfaction with the service, change of mind, or project cancellation by the client.
Once payment is processed, the client forfeits any right to claim a refund or chargeback.
Clients are encouraged to fully review all terms, service scopes, and deliverables before making a payment.

This strict no-refund policy helps us allocate resources and maintain quality standards across all projects.

5. Intellectual Property

Unless otherwise specified:

All work created specifically for the client becomes the client’s property upon full payment.
Manaash, LTD retains the right to display non-confidential work in portfolios or case studies.

Use of our work without payment or outside the scope of the project agreement is strictly prohibited.

6. Confidentiality

Both parties agree to keep all proprietary information, business data, and client materials confidential unless required by law or explicitly permitted in writing.

7. Service Delivery and Timelines

We make every effort to deliver services according to the agreed timeline. However, delays caused by incomplete client input, unexpected scope changes, or force majeure events may result in adjustments to delivery schedules.

8. Limitation of Liability

Manaash, LTD shall not be liable for:

Any indirect, incidental, or consequential damages arising from service use or delays.
Client losses resulting from third-party platform failures or miscommunication.

Our total liability is limited to the amount paid for the specific service.

9. Termination

Either party may terminate the engagement with written notice. In such cases:

Services delivered up to the date of termination will be billed and payable.
Partial refunds may be issued in accordance with our Refund Policy.

10. Modifications to Terms

We may update these Terms periodically. Continued use of our services after changes constitutes acceptance of the updated Terms. The current version is always available on our website.

11. Governing Law

These Terms shall be governed by the laws of the State of Delaware, USA, where Manaash, LTD is incorporated.

12. Contact

For questions or concerns, please contact us at:
Email: contact@zeikh.com
Website: https://manaashltd.com